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The Texas care notebook
Keep the right door within reach
# Take the question to the right place.
Use the health professional's role to choose a licensing board. Use the pharmacy's name for a pharmacy check. When the concern is about a medicine, the Food and Drug Administration (FDA) tools answer a different set of questions.
As of September 2026.
The next door depends on the question.
A few words, made clear
Your clinician is the health professional carrying out your assessment. A licensing board oversees its own licence holders. A complaint about an advert or a bill may belong somewhere else.
Get clear
## Doctor or physician assistant
Physician assistants are health professionals who treat patients with supervision from a doctor.
The Texas Medical Board has a licence search and a complaint route for doctors and physician assistants.
You must give your name when making a complaint. The board keeps your identity private. The exception is for complaints filed by insurance companies or medicine companies, rather than by a patient.
Read the board's complaint terms before submitting personal information.
Read the source note
State text & records
Medical Board licence records
Medical Board complaint information
Check a doctor or physician assistant licence
Read the medical complaint process
Look closer
## Nurse or nurse practitioner
A nurse practitioner has extra training as a nurse to assess patients and plan their treatment.
Nursing licence checks and complaints go to the Texas Board of Nursing.
The nursing board keeps the name of the person complaining private, even if the nurse is later disciplined publicly.
Read the source note
State text & records
Nursing Board licence records
Nursing Board complaint information
Check a nursing licence
Read the nursing complaint process
Keep asking
## Pharmacy or pharmacist
The Texas State Board of Pharmacy has licence records and a written complaint route for its licence holders.
A complaint must include your name. The pharmacy board does not handle disputes over prices or bills.
Read the source note
State text & records
Pharmacy Board licence records
Pharmacy Board complaint information
Check the pharmacy licence
Read the pharmacy complaint process
Carry it forward
## A misleading advert or billing dispute
As of September 2026.
The Texas Attorney General's consumer complaint route covers deceptive ads, billing or refund issues and scams.
Those complaints are public under Texas law, and the office does not provide personal legal advice.
The office advises leaving sensitive details such as financial account numbers out of the complaint.
Read the source note
State text & records
Texas consumer complaint terms
Read the consumer complaint process
One more question
## A medicine question or problem
FDA explains compounded medicines, meaning ones made or mixed to order. It also offers MedWatch, a service where patients can report medicine problems.
A report by itself is no proof that a product was responsible for the problem.
Use the medicine information when preparing a question for the clinician. Use the reporting information to understand the report process.
Read the source note
Source text
FDA compounding information
FDA patient reporting information
Read FDA's compounding explanation
Read how FDA reporting works
Your next page
## Return to the note you need
Choose the question that is still on your mind.
## Return to the note you need
This notebook helps you think through care choices; it does not provide clinic care or sell medicines.
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